Welcome to Apollo blake | Call Center Mauritius

Your leading partner in premiere outsourcing solutions

Mauritius is a premier location for offshore call/contact center (centre) outsourcing services. At Apollo blake, we develop, build and provide tailored customer care and back office (BPO) solutions for businesses whose needs, services or products inherently require a specialized touch.

We are a provider of excellence in bilingual (English and French) outsourced full-service solutions for: inbound/outbound customer service, technical and web-based help desk support through voice, email, live chat, social media and CRM management. As part of your global strategy, you have many companies to choose from considering competency, pricing and cost. By efficiently customizing each solution we meet your strategic vision - At Apollo blake, service … is our state of mind!

We’re a boutique shop for companies where the “plug-n-play” of the traditional call center factory simply will not work.

UNSURPASSED >>>

>>> CONTACT

CENTER >>>>>

>>> SOLUTIONS

 

At Apollo blake we develop, build and provide tailored customer care and back office solutions for businesses whose needs, services or products inherently require a specialized touch. 

We’re a boutique shop for companies where the “plug-n-play” of the traditional call center factory simply will not work. Essentially, we are small enough to truly care and big enough to exceed expectations. Since 2008, Apollo blake has been servicing a global clientele on 5 continents in English, French, German and several other European languages. Our solutions achieve our clients’ goals providing true customer care through phone, email, technical, live online chat, social media, and back office support.

 

About us

Our strength is our team

We succeed

because we do what the “big guys” cannot:

We have dedicated teams with minimal turnover who embrace both our culture and our clients.  They believe in and live what they do every day!

We have agents who can handle both technical and customer care support – on the phone, in live chat, on social media or email.

We have back office experts dedicated to complex support ranging from legal to financial to logistics.

Our Culture:

"Our culture is hardened on principles that focus sharply to deliver through our Core Values:" 

 

CLIENT SPECIFIC >>>

>>> SOLUTIONS

DESIGNED TO >>>

 >>> OPTIMIZE

YOUR STRATEGIC >>>

 >>> FUTURE

 

Our Expertise

 

>>>Providing you comfort and peace of mind

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SCALABLE, >>>

 >>> COST EFFECTIVE

OUTSOURCING >>>

>>> SERVICES

FOR YOUR >>>

>>> INDUSTRY

 
 

SPECIALIZED SOLUTIONS

Unique solutions for specific customer care needs.

OUR VALUE PROPOSITION

We develop, build and provide tailored customer care and back office solutions for businesses whose needs, services or products inherently require a specialized touch. We’re a boutique shop for companies where the “plug-n-play” of the traditional call center factory simply will not work.

 

We excel at developing and executing solutions which require complex support.  As a few examples: blended agents for both consumer care and B2B technical support, blended solution of inbound and outbound voice integrated with real-time back-office processing, and dynamic customer care solution cross-supporting email, voice and social media seamlessly.

 

In addition, we focus on developing customer care and BPO solutions for companies whose growth and/or restructuring requires a complete, professional development thereof.

APOLLO BLAKE>>>

>>> IS MORE

THAN JUST A >>>

>>> SIMPLE

CALL CENTER >>>

 
 

Channels

How we touch your customer.

In today’s world, with the changing consumer demographics, your customers’ expectations are shifting the paradigm. How, when and where you support them is critical to your success!

VOICE
CHAT
Describe your image.
eMail
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SOCIAL MEDIA
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WEB-CALLBACK
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SMS
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SUPERIOR >>>

>>> CUSTOMER EXPERIENCE

WITH  >>>

>>> CROSS CHANNEL

COMMUNICATION >>> 

 

SYNERGY

Partnering with Apollo blake.

 

At Apollo blake, we develop customer management solutions to fit your specific needs and to achieve your strategic goals. We are in it for the long run.

Our organization is designed to manage a particular and limited amount of clients, delivering specific solutions. Our leadership team – from the executive level to your account manager, is focused on the relationship and ensuring your customer care management solution is superior.

We develop, build and provide tailored customer care and back office solutions for businesses whose needs, services or products inherently require a specialized touch.

We are a boutique shop for companies where the “plug-n-play” of the traditional call center factory simply will not work!

DEDICATED PARTNERSHIP

APOLLO BLAKE >>>

 >>> IS THE

LEADER OF BPO >>>

>>> CUSTOMER

SUPPORT >>>

>>> IN MAURITIUS

 
 

Strategic Focus

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