Welcome to Apollo blake | Call Center Mauritius

Your leading partner in premiere outsourcing solutions

Mauritius is a premier location for offshore call/contact center (centre) outsourcing services. At Apollo blake, we develop, build and provide tailored customer care and back office (BPO) solutions for businesses whose needs, services or products inherently require a specialized touch.

We are a provider of excellence in bilingual (English and French) outsourced full-service solutions for: inbound/outbound customer service, technical and web-based help desk support through voice, email, live chat, social media and CRM management. As part of your global strategy, you have many companies to choose from considering competency, pricing and cost. By efficiently customizing each solution we meet your strategic vision - At Apollo blake, service … is our state of mind!

We’re a boutique shop for companies where the “plug-n-play” of the traditional call center factory simply will not work.

May 8, 2019

Social media is key today in how your company is viewed. In Mauritius, Apollo blake and its leadershipteam possess the experience and knowledge in social media management services...

August 13, 2018

Every company functions differently – we design each BPO solution specific to your company’s unique needs. Apollo blake sets itself apart from every other BPO center in Mauritius – and the rest of the world as well!

"We want to make our customers happy!" - Welcome to the Holy Grail of customer care... | Check out our vlog. | BPO Mauritius | Call Center Mauritius | Customer Service Outsourcing Mauritius

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UNSURPASSED >>>

>>> CONTACT

CENTER >>>>>

>>> SOLUTIONS

 

At Apollo blake we develop, build and provide tailored customer care and back office solutions for businesses whose needs, services or products inherently require a specialized touch. 

We’re a boutique shop for companies where the “plug-n-play” of the traditional call center factory simply will not work. Essentially, we are small enough to truly care and big enough to exceed expectations. Since 2008, Apollo blake has been servicing a global clientele on 5 continents in English, French, German and several other European languages. Our solutions achieve our clients’ goals providing true customer care through phone, email, technical, live online chat, social media, and back office support.

 

About us

Our strength is our team

We succeed

because we do what the “big guys” cannot:

We have dedicated teams with minimal turnover who embrace both our culture and our clients.  They believe in and live what they do every day!

We have agents who can handle both technical and customer care support – on the phone, in live chat, on social media or email.

We have back office experts dedicated to complex support ranging from legal to financial to logistics.

Our Culture:

"Our culture is hardened on principles that focus sharply to deliver through our Core Values:" 

 

CLIENT SPECIFIC >>>

>>> SOLUTIONS

DESIGNED TO >>>

 >>> OPTIMIZE

YOUR STRATEGIC >>>

 >>> FUTURE

 

Our Expertise

 

>>>Providing you comfort and peace of mind

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SCALABLE, >>>

 >>> COST EFFECTIVE

OUTSOURCING >>>

>>> SERVICES

FOR YOUR >>>

>>> INDUSTRY

 
 

SPECIALIZED SOLUTIONS

Unique solutions for specific customer care needs.

OUR VALUE PROPOSITION

We develop, build and provide tailored customer care and back office solutions for businesses whose needs, services or products inherently require a specialized touch. We’re a boutique shop for companies where the “plug-n-play” of the traditional call center factory simply will not work.

 

We excel at developing and executing solutions which require complex support.  As a few examples: blended agents for both consumer care and B2B technical support, blended solution of inbound and outbound voice integrated with real-time back-office processing, and dynamic customer care solution cross-supporting email, voice and social media seamlessly.

 

In addition, we focus on developing customer care and BPO solutions for companies whose growth and/or restructuring requires a complete, professional development thereof.

APOLLO BLAKE>>>

>>> IS MORE

THAN JUST A >>>

>>> SIMPLE

CALL CENTER >>>

 
 

Channels

How we touch your customer.

In today’s world, with the changing consumer demographics, your customers’ expectations are shifting the paradigm. How, when and where you support them is critical to your success!

VOICE
CHAT
Describe your image.
eMail
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SOCIAL MEDIA
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WEB-CALLBACK
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SMS
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SUPERIOR >>>

>>> CUSTOMER EXPERIENCE

WITH  >>>

>>> CROSS CHANNEL

COMMUNICATION >>>