For many companies, outsourcing their customer service function is the appropriate answer. An old, but wise saying, “leave it to the experts” still holds true today. What is the true competency of your company? Product design, ecommerce, web services? In Mauritius, Apollo blake’s core competency is designing, implementing and operating customer care and service operations. Our leadership has been in the industry since the 1980’s. We have grown with the technological advances and outsourcing migration in Mauritius and throughout the world - but never lost their primary focus on the timeless, basic principles of customer service. Small emerging businesses, medium-sized seasoned companies or Fortune 100 – Apollo blake, in Mauritius, possesses experience with all in an outsourcing environment. We understand the circumstances of outsourcing and design each client’s solution to fit seamlessly in their overall organization and support their strategic vision!
People spread the word – according to Harvard Business Review, 48% of people who had negative customer experience told 10+ people about it. Your customer service dictates your reputation! At Apollo blake, we develop solution specific to you and your customers’ needs.