There’s an old, but timeless saying, “leave it to the experts”. What is your company’s true core competency? Financial management, production, transportation services? In Mauritius, Apollo blake’s core competency is designing, implementing and operating customer care outsourcing solutions. Our executive board and operational leadership team has a century of combined experience and have worked together in Mauritius for over a decade. We have grown with the technological advances and outsourcing migration - but never lost their primary focus on the eternal, basic principles of customer care. For many companies, outsourcing their customer care function is the appropriate answer. Small emerging businesses, medium sized seasoned companies or Fortune 100 – Apollo blake possesses experience with all in an outsourcing environment. We understand the circumstances of outsourcing and design each client’s solution to fit seamlessly in their overall organization to support their strategic vision. In Mauritius, Apollo blake is customer care!
According to Harvard Business Review, 56% of consumers say they have to re-explain an issue when speaking to customer service. This is not customer care. What focus, effort and resources do you apply to your customer care program? At Apollo blake, customer care and satisfying customers is our expertise!