Customer care is a state of mind. Apollo blake’s 24/7/365 customer care operations and BPO in Mauritius focuses on each client’s solution with an assigned dedicated team, supported with the appropriate training, vigilant leadership/executive guidance, and ethos. Part of our corporate culture is to ensure each Mauritius team embraces and internalizes their client’s culture – they believe in us … and you! These ingredients blend to deliver Apollo blake’s proposition value: develop, build and provide tailored customer care and back office (BPO) solutions for businesses whose needs, services or products inherently require a specialized touch. Our multi-talented and skilled customer care agents in Mauritius provide support through many channels: phone, live chat, social media management and email. This support is in both a business-to-business (B2B) and business-to-consumer (B2C) environment. At Apollo blake, customer care and service is our state of mind.
According to Microsoft’s State of Global Customer Service Report, 97% of global consumers say customer service is important in their choice of, and loyalty to, a brand. What priority and type of solutions do you use? At Apollo blake, in Mauritius, each customer care solution is unique and designed specific to each client to ensure their customers remain loyal!