Apollo blake leads the industry in Mauritius in call center (centre) services. “Service …. Is our state of mind” is our mantra. Our services and call center in Mauritius are designed specifically for each client to provide superior services. Far too many companies dismiss the importance of their call center – “oh, it’s ‘just’ the call center.” But your call center services are your most personalized contacts made with your customers. How they interact with your customers, and how the operation services your customers is critical to your success.
In Mauritius, Apollo blake and its leadership team possess the experience and knowledge to design and operate your call center services in almost any environment, in any industry. With us, you will draw upon literally 100’s of years of combined experience in diverse global settings to provide your customers the best.
According to research from Arizona State University, satisfaction with service is actually no higher than it was in the 1970s. With all the advances in technology, then “what’s the deal!” The information out there today does help (FAQ’s, YouTube, etc.) consumers, but when they do have to speak or interact with someone - it’s not great. At Apollo blake, our focus is customer satisfaction!