For many companies, outsourcing their call center (centre) function offshore is the appropriate answer. In Mauritius, Apollo blake’s core competency is designing, implementing and operating offshore call center (centre) and customer care operations. Our leadership has been in the industry since the 1980’s. We have grown with the offshore call center (centre) outsourcing migration in Mauritius and throughout the world - but never lost our primary focus on the timeless, basic principles of customer service. Small emerging businesses, medium sized seasoned companies or Fortune 100 – Apollo blake possesses experience with all in an offshore outsourcing environment. We understand the circumstances of outsourcing call center operations and design each client’s solution to fit seamlessly in their overall operation to support their strategic vision! An old, but wise saying, “leave it to the experts” still holds true today. That is why Apollo blake, in Mauritius, is a leader in offshore call center (centre) outsourcing!
News of bad customer service reaches more than twice as many ears as praise for a good service experience, according to White House Office of Consumer Affairs. Your customer care solution is critical to your success. Apollo blake partners with every client, developing specific solutions to service customers successfully!