Apollo blake, in Mauritius, leads the offshore industry in call center (centre) services. “Service …. Is our state of mind” is our mantra. Our services and call center (centre) are designed specifically for each client to provide superior offshore services. Far too many companies dismiss the importance of their call center (centre) – “oh, it’s ‘just’ the call center.” However, your call center (centre) services are your most personalized contacts made with your customers! How your agents interact with your customers, and how the offshore operation services your customers is critical to your success. Apollo blake and its leadership team possess the experience and knowledge to design and operate your call center services in almost any environment, in any industry. With Apollo blake, you will draw upon literally 100’s of years of combined experience in offshore call center (centre) settings to provide your customers the best service possible!
49% of B2B and 41% of B2C companies engage third party vendors to improve customer experience (Aberdeen). Every successful business has its core competency or expertise. We know customer service at Apollo blake. It is what we live! As Jack Welch said in his book, In Search of Excellence: “stick to the knitting”.