Apollo blake’s bilingual (English and French) call center (centre) solutions in Mauritius are a market leader in customer care delivery. We design and implement custom, full-service call center (centre) solutions for bilingual (English and French) customer care support, technical support and back office processes. Our bilingual agents in Mauritius possess a wide array of skills. This is a key component of our proposition value: customized call center (centre)/BPO solutions with a bilingual (English and French) capability. The call center (centre) operates 24/7/365 with phone (inbound/outbound voice), email, chat, technical, and social media support - in both a business-to-business (B2B) and business-to-consumer (B2C) bilingual environment. Apollo blake’s expertise in call center (centre) solutions extends through a wide array of industries as well: finance, logistics, automotive, ecommerce, travel & leisure, healthcare, legal, entertainment, retail, telecommunications … just to name a few! From Mauritius, we reach across the globe providing world-class bilingual (English and French) call center (centre) solutions.
Although technology provides many channels to connect with your customers, phone support is still the most used and preferred channel by consumers (Forrester). Are you making your voice solution sufficient to meet your customers’ expectations? At Apollo blake, we run 24/7/365 on all channels to make the difference in your customer care solution!