Apollo blake’s contact center (centre) solutions in Mauritius is a market leader in customer care delivery. We design and implement custom, full-service solutions for customer care support, technical support and back office processes. Our multi-talented agents in Mauritius possess a wide array of skills. This is a key component of our proposition value: customized contact center (centre)/BPO solutions. The contact center (centre) operates 24/7/365 with phone (inbound/outbound voice), email, chat, technical, and social media support - in both a business-to-business (B2B) and business-to-consumer (B2C) solutions environment. Apollo blake’s expertise in contact center solutions extends through a wide range of industries as well: finance, logistics, automotive, ecommerce, travel & leisure, healthcare, legal, entertainment, retail, telecommunications … just to name a few! From Mauritius, we reach across the globe providing world-class contact center solutions.
According to the American Express Survery (2011), 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. At Apollo blake, we understand that customer service is key to your bottom line and growth!