In Mauritius, Apollo blake is a market leader in offshore contact center (centre) solutions. We design and operate customized, full service offshore contact center (centre) solutions for customer care support, technical support and back office processes. Our multi-talented agents in Mauritius possess a wide array of skills. This is a key component of our proposition value: customized offshore contact center (centre)/BPO solutions. Our contact center (centre) operates 24/7/365 with phone (inbound/outbound voice), email, chat, technical, and social media support - in both a business-to-business (B2B) and business-to-consumer (B2C) environment. Apollo blake’s expertise in offshore contact center (centre) solutions extends through a wide array of industries as well: finance, logistics, automotive, ecommerce, travel & leisure, healthcare, legal, entertainment, retail, telecommunications … just to name a few! From Mauritius, we reach across the globe providing world-class contact center (centre) solutions.
“When it comes to service, companies create loyal customers primarily by helping them solve their problems quickly and easily” – according to Harvard Business Review. People simply want help to solve issues when they contact a customer care desk. Make it easy for customers to contact you, and for your agent to solve the issue – that’s what we do at Apollo blake!