Apollo blake offers full-service call center (centre) solutions in Mauritius. We provide 24/7/365 customer care solutions through phone (inbound/outbound voice), email, live chat, and social media support. Our agents possess a wide array of skills and are multi-talented. This is a key component of our proposition value:
Customized call center/BPO solutions.
We design and implement custom, full service solutions for customer care support, technical support and back office processes. Our customer care agents in Mauritius also work on varying mediums: phone, live chat, social media management and email - in both a business-to-business (B2B) and business-to-consumer (B2C) environment. Apollo blake’s full service expertise extends through a wide range of industries: finance, logistics, automotive, ecommerce, travel & leisure, healthcare, legal, entertainment, retail, telecommunications … just to name a few! In Mauritius, service … is Apollo blake’s state of mind!
According to Deloitte, 85% of companies support multi-channel customer interactions. Consumers today are “plugged-in” to a variety of channels. At Apollo blake, we provide support across all channels, 24/7/365, to ensure your customers’ expectations are exceeded!