Technology

A number of years ago the Government of Mauritius declared its intention to make the island a centre of technology (a “cyberisland”) and put in place incentives to encourage IT companies to invest in and train local staff. The relatively high unemployment rate and decline of the sugar cane growing industry led to long term government and private investment in the Call Centre/Business Process Outsourcing industry. This has proved to be a successful strategy. Fifteen years of growth in the Call Centre/Business Process Outsourcing sector has led to the industry being regarded as a prestigious career path on the island.

 

As far as the technological infrastructure is concerned, Mauritius is connected to the Sub-Oceanic Fibre Service (SAFE) cable system, linking Europe and South Africa with the Far East and has two landing points on the island, providing a bi-directional connectivity with the United States at +-270ms latency. Cable
uptime has run at 99.95% since 2003.