A critical component of Apollo blake’s corporate culture in Mauritius and embedded in all our offshore customer service solutions is to ensure each of our assigned teams embrace their client’s culture. Every one of our customer service agents is proud to serve, represent and work with their client!Far too many offshore customer service solutions fail because they are allowed to operate separately and are not properly integrated into the strategic vision of the company they serve. In Mauritius, at Apollo blake, we take great pride in our offshore customer service solutions development process. Following a very strict project management structure, we spend quality time to understand our client’s, their operations, their culture, and their vision. These are the components required in developing any customer service solution operating offshore. At Apollo blake, in Mauritius … service is our state of mind.