Many people may look at outsourcing customer service simply as a cost. Big mistake. Proper customer care outsource solutions should not just focus on maintaining revenue but assisting in its growth. Apollo blake, in Mauritius, understands this simple tenet: happy customers produce more happy customers. Our customer service outsourcing solutions in Mauritius are designed to look beyond the simple cost center philosophy. Of course, the cost of a customer care service is a consideration – that is why many companies choose outsourcing. However, you can manage the cost appropriately and view your customer service as an essential component of your revenue stream. Unsatisfied customers will leave. A poor customer service reputation will hinder growth. As an outsourcing solution in Mauritius, Apollo blake’s customer service solutions takes retention as a given and helps to focus on growth!
Mauritius is not only a beautiful country but it is also extremely safe and acts within accordance of several stringent Data Protection Acts mirroring those of Europe and the United States. In addition, Apollo blake is also PCI certified.