May 8, 2019

Social media is key today in how your company is viewed. In Mauritius, Apollo blake and its leadershipteam possess the experience and knowledge in social media management services...

"We want to make our customers happy!" - Welcome to the Holy Grail of customer care... | Check out our vlog. | BPO Mauritius | Call Center Mauritius | Customer Service Outsourcing Mauritius

March 5, 2018

Your business exists because of your customers. You must properly and effectively provide a customer service that (at a minimum) meets their expectations – as Apollo blake does in Mauritius. That is why we customize our Mauritius customer service call centers solutions...

There is one huge problem across far too many companies who “measure” customer satisfaction: once you find out, what are you going to do with it?! If you don’t have an empowered process in place, enterprise-wide, which can affect the changes needed to make the required...

June 22, 2017

The answer is our model: design specific customer service call center (centre) solutions to meet each individual company’s unique requirements – and most importantly, their customers’ specific needs. In the competitive global environment today, most companies are oblig...

March 17, 2017

Outsourced customer service solutions are used by companies all over the world; however, the “model” has changed very little in 30 years. Apollo blake is unique. Our customer service center in Mauritius is owned by a dynamic US company whose founders have been in the c...

March 17, 2017

Regardless of our job titles or positions, we are all consumers. How often do you become frustrated or fail to find a resolution to your issue when you contact a call center (centre) or customer service desk? More often than should be acceptable? The customer service p...

March 17, 2017

Part of Apollo blake’s customer care solutions is outsourced technical service support. As the world becomes more and more dependent on technology for almost every aspect of our lives, there is an ever increasing requirement to service and support these platforms. Now,...

March 17, 2017

There’s an old, but timeless saying, “leave it to the experts”. What is your company’s true core competency? Financial management, production, transportation services? In Mauritius, Apollo blake’s core competency is designing, implementing and operating customer care o...

March 17, 2017

Customer care is a state of mind. Apollo blake’s 24/7/365 customer care operations and BPO in Mauritius focuses on each client’s solution with an assigned dedicated team, supported with the appropriate training, vigilant leadership/executive guidance, and ethos. Part o...

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