BPO Mauritius | Call Center Mauritius is presented by Apollo blake, the leader in Call Center solutions and customer service support in Mauritius. 

BPO Mauritius | Call Center Mauritius | Call Centre Mauritius | Apollo blake

Apollo blake | BPO Mauritius | Call Center Mauritius |Avenue De La Canelle | Ebene Links Building E43 | 72201, Ebene, Mauritius | +230 239 8700 | info@apolloblake.com

"We want to make our customers happy!" - Welcome to the Holy Grail of customer care... | Check out our vlog. | BPO Mauritius | Call Center Mauritius | Customer Service Outsourcing Mauritius

Are we actually helping the customer to their level of satisfaction? Spewing out numbers, and acronyms and the latest buzzwords across the conference room and back-slapping ourselves like we just won the big game on Friday night makes who happy? Maybe those in the room...

There is one huge problem across far too many companies who “measure” customer satisfaction: once you find out, what are you going to do with it?! If you don’t have an empowered process in place, enterprise-wide, which can affect the changes needed to make the required...

Are we actually helping the customer to their level of satisfaction? Spewing out numbers, and acronyms and the latest buzzwords across the conference room and back-slapping ourselves like we just won the big game on Friday night makes who happy? Maybe those in the room...

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Customer Service in 2019 and the Future

May 8, 2019

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